The thirty day guarantee

Take it every morning for 30 days. If nothing has changed, message us and we give you your money back. No change, full refund.

What you are covered for

You get 30 days from the day your first jar is delivered. Take two capsules every morning with your biggest meal. If you get to the end of those 30 days and feel no different, you get your money back.

Open the jar. Use it. Get most of the way through it if you want. A half empty jar is not a problem here. We would rather you actually took the capsules than sent back something still sealed, because a sealed jar tells us nothing and does nothing for you.

There is no form to fill in and no hoop to jump through. One email and a short reply from a person.

Why we ask for 30 days

This is food, not a stimulant. Nothing in the jar is designed to hit you in an hour and wear off by lunch.

Freeze dried liver, heart and kidney feed raw materials in. Those materials build up in you over weeks, and the effect of that is cumulative. Some men notice the mid afternoon drop getting smaller in the first week. Most of the ones who report a real change report it somewhere around the first month.

The pattern we see is simple. The men who notice the most are the men who do not skip. Thirty servings in a jar, one jar every four weeks, two capsules a morning. Done properly, the jar and the guarantee run out on the same day.

So 30 days is not a hurdle we put in front of the refund. It is the shortest honest run at it.

Being straight with you

This does not work for every man. We are not going to pretend otherwise.

Some men get to day 30 and feel much the same as they did on day one. If that is you, we are not going to argue about it or ask you to prove anything. You message us, we refund you. That is what the guarantee is for.

Be realistic about what is in the jar as well. It is a food supplement that feeds your body the dense animal nutrients most men stopped eating. It supports energy, sleep, drive and recovery by putting those nutrients back. It is not a medicine. It does not treat, cure or prevent anything, and it will not outrun four hours of sleep a night and no training.

How to claim it

One rule above all the others. Message us before you send anything back. Parcels that arrive with no warning cannot be matched to an order, and a return we cannot match is a refund we cannot process.

• Email us first. Send a message to hello@arcticorgans.com within 30 days of your first jar being delivered. Put your order number and the name on the order in the message.
• Tell us how it went. One or two lines is enough. What you noticed, what you did not, whether you missed any mornings. This is not a test you can fail. It tells us what to fix.
• Wait for our reply. We come back with the return address and exactly what to send. Do not post anything until you have that address from us.
• Send the jar back. Pack it so it survives the trip and keep your proof of postage. Return postage is yours to cover, wherever in the world you are.
• Get your money back. Once the refund is agreed, we process it within three to seven working days, back to the same card or account you paid with. Your bank can take a day or two longer than that to show it.

If anything is unclear while you are doing it, reply to the same email thread. You will be talking to the same people.

Stopping your deliveries

Arctic Organs is subscription only. One jar every four weeks, no one off purchase, because one jar on its own is not a fair test of the product.

Claiming the guarantee and cancelling your deliveries are two separate things, so do both if you want both. You can cancel or pause at any time from manage subscriptions, or just ask us to do it in the same email. No notice period, no phone call, no retention script.

The rest of it, in plain words

• The 30 days starts the day your parcel is delivered, not the day you ordered. We pick and pack in one to two working days and transit is three to five, so about five working days in total. See the shipping policy for the detail.
• The guarantee covers your first jar, one claim per customer. It is there so a new customer can try the thing without risk.
• We refund what you paid for the jar.
• Later jars are not covered by the 30 day guarantee, but if one turns up damaged, broken sealed, short or just wrong, message us and we sort it out. That is not a guarantee claim, that is us fixing our own mistake.
• Full terms for returns and refunds are in the refund policy.

Still deciding

Most of what men ask before their first jar is already answered on the FAQ. If yours is not, or you want to know what is in the jar and why, read the ingredients page or email hello@arcticorgans.com and ask us directly.

Already ordered and wondering where it is, use track my order or the contact page.